EWEA-Customer Relationship Management & Sales Administration INTERN, Brussels

Deadline: 10 Jul, 2012
Open to: individuals interested in  database management with up to 1 year experience
Remuneration: not specified (paid internship)

Description

The European Wind Energy Association is the voice of the wind industry, actively promoting wind power in Europe and worldwide. It has over 700 members from almost 60 countries, including wind turbine manufacturers with a leading share of the world wind power market, plus component suppliers, research institutes, national wind and renewables associations, developers, contractors, electricity providers, finance and insurance companies, and consultants. This combined strength makes EWEA the world’s largest and most powerful wind energy network.

The intern will participate in following tasks:

  • Input and update of contacts, accounts and account information included in the EWEA CRM system, under the guidance of the Senior Business Development Manager.
  • Enter the exhibition, sponsorship and advertising contracts in the CRM tool
  • Support and learn about the implementation of a new invoicing system

Projects are diverse and may include:

  • Input and update of contacts and leads in the CRM
  • Remove any duplicated information from the system
  • Handle accounts relationships (eg. linking subsidiary companies to their headquarters’ mother company)
  • Update the profile of contacts: sales representatives, marketing representatives, public affairs representatives, engineering, etc
  • Convert “Leads” into “Contacts” and “Accounts”
  • Processing sales contracts in CRM (liaison with the Business Development team)
  • Liaison with the Finance unit about invoices
  • Support on other sales administration tasks on request

For more information about the position go here.

Eligibility

The successful candidate should have the following skills and qualifications:

  • Bachelor degree is preferred
  • 1 year experience with CRM systems and/or management of databases is required
  • Good level of written and oral English;
  • Excellent organization skills
  • Detailed-orientated
  • Strong team spirit
  • Detailed knowledge of CRM systems (preferably MS Dynamics)
  • Computer literate : Excel, CRM, Word, Access, Outlook
  • Good analytical skills
  • Positive mindset
  • Very accurate and reliable
  • Stress resistan

Application

To apply, please send your CV and a cover letter in English to jobs@ewea.org with reference “CRM intern” .
The deadline is 10 July, 2012.
Note: only short-listed candidates will be contacted.

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